Effective Date: 26-09-2024
Welcome to The Identical. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, and make purchases.
1. Information We Collect
We collect the following types of information when you visit our website or make a purchase:
- Personal Information: This includes your name, email address, shipping address, billing address, payment information, and any other information you provide when creating an account or placing an order.
- Usage Data: We automatically collect data about your browsing behavior, such as IP addresses, device type, browser information, and pages viewed.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to personalize your experience, improve our services, and analyze website traffic.
2. How We Use Your Information
We may use your information for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping and handling returns or exchanges.
- Customer Support: To respond to your inquiries, resolve issues, and provide assistance.
- Marketing Communications: To send you promotional offers, newsletters, and updates, which you can opt out of at any time.
- Personalization: To personalize your shopping experience and recommend products that may be of interest to you.
- Analytics and Improvements: To analyze website usage, improve our services, and optimize user experience.
3. Sharing Your Information
We respect your privacy and do not sell or share your personal information with third parties except under the following circumstances:
- Service Providers: We may share your information with third-party service providers, such as payment processors, shipping companies, and marketing partners, to help us operate our business and deliver services to you.
- Legal Obligations: We may disclose your information if required by law, such as to comply with a court order or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: You can access, update, or delete your account information by logging into your account or contacting us directly.
- Opt-out of Marketing: You can opt out of receiving marketing emails by clicking the “unsubscribe” link in any promotional email or contacting us directly.
- Cookies: You can manage or disable cookies through your browser settings, but please note that this may affect your browsing experience.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing the privacy policies of any third-party sites you visit.
7. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will promptly delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you want to exercise your rights regarding your personal information, please contact us at:
Email: support@theidentical.in
Address: 1st, 118, Gala No 101, Asian House, Modi Street, Fort Mumbai 400001.